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Frequently Asked Questions From Customers:


posted on January 25th, 2017 by

Q: Is the shipping cost the same no matter where you are located and what you order?

A: The shipping cost is determined by the weight of the product only and not where you are located.


Q: Do you sell other gardening merchandise such as tomatoes, bushes, or small trees?

A: No, we do not sell any of those products. Sometimes we send information for other companies when we send out our planting instructions with your order. We do not however sell their products. You must contact the number you see on those specific flyers to purchase those products.


Q: If my freestyle plugs failed to grow, can I get super plugs as a replacement instead or vice versa?

A: No, our guarantee is to replace the plugs that failed from what you originally ordered. If you purchased freestyle plugs that failed, we will only replace them with freestyle plugs. There is a significant price difference between the two, so we cannot exchange one for the other. You can however, cut your freestyle sheets into 3×3” plugs if you prefer them to be that size.


Q: If I order so many plugs, do I get a free tool along with them?

A: No, the tools are sold separately. We do run promotions from time to time which may offer free planting tools, usually only early in the season. Please check our website for current prices and offers.


Q: Can you call me when my order is about to be shipped?

A: Due to the high volume of customers, we find it to be more efficient to e-mail them this information. You can include your e-mail address with us when you place the order, and we will send out an e-mail once your order ships. The e-mail will even include the tracking information.


Q: Can you ship out my order on a specific date or have it arrive on a specific date?

A: Due to variable harvesting conditions and the high volume of orders, we cannot guarantee a specific date that your order will ship out. When you place the order over the phone, you may give us a week that you would like your order shipped out, and we can fulfill that request; however it is impossible to guarantee a specific date. Because of this, it is not possible to guarantee your order to arrive on a specific date either. If you place your order on-line, please be sure to follow-up with a phone call if you need to make a request concerning shipping. If you are unsure about when you will be home, do not worry! We do not require a signature for the package when it is delivered by Fed-Ex; they will just leave the package at your door.


Q: My order arrived when I was on vacation for a few weeks, and I could not plant it. Can I send it back for a refund or replacement?

A: No, because we ship out a live agricultural product, it is very important that it gets planted right away. If you are going away, please be sure to notify us to put a hold on your order. Once the order ships out, we cannot stop it, and we can’t accept the grass back after you have received it. By the time it would come back to us, it would no longer be good to use. We recommend that you still try to plant the Zoysia and see if it takes off.  Our grass is very resilient. Remember that our guarantee still applies as long as the grass is planted.


Q: I live in one of the regulated states that requires inspection before shipment, and I missed the deadline for this month. Can you make an exception for me and ship out an order anyway?

A: Due to the strict agricultural regulations in certain states, all plants must be inspected before they can enter those states. We have multiple inspections a year, and it would be illegal to ship out grass that has not been inspected for those states. If you miss a shipment, you must wait until the next available shipment. With this in mind, be sure to place your order ahead of time to ensure that it will go out in your preferred shipment.


Q: Your company no longer recommends planting in my area this year due to temperatures, but I still want to try out the grass now anyway. Can you still ship it to me?

A: We harvest our grass from Maryland; therefore the weather conditions limit us from shipping out year-round. Depending on the harvesting conditions, we may be able to ship to you, even if we do not recommend planting in your area at that time. However, if you request us to ship grass to you when we believe the conditions are not suitable, you must waive our guarantee to replace the plugs if they fail to grow. We do monitor the temperatures in every state to determine when to start/end shipments to your area for the year.


Q: I cannot get the Zoysia to grow in my lawn at all. Can I just get a refund?

A: Our guarantee is to replace plugs that fail to grow; we do not offer refunds. We only ship Zoysia to areas that we know it will grow well in. Whenever grass fails to grow, we do a troubleshooting survey with the customer to help us determine what could have gone wrong with the grass. It is very rare that the grass would fail a second time after fixing the issues discussed during the survey. Also, only a small percentage of our customers ask for replacements.


Q: What is the best time to plant?

A: The best time to plant is at the beginning of your growing season. You can continue to plant throughout your growing season as well. Just be sure that the plugs are planted at least 45-60 days before your first hard frost of the year.


Q: If I live close by, can I pick up an order?

A: Yes, be sure to call in your order at least 24 hours before picking up. We ask that you do this, so we can harvest your order for you before you arrive. If picking up sod, give us at least a 48 hour notice.


Q: Can I lay the freestyle sheets down like sod, and do you recommend this?

A: Yes, if the ground is prepared properly, you can. However, you cannot lay down the sheets on top of an existing lawn; it will not grow that way. The old grass must be completely cleared, so the sheets can be planted in bare ground. We do not recommend doing this because Zoysia spreads from the edges. Therefore, when you plant the sheet, you only are giving the Zoysia minimal edge area to spread from. This will take much longer for the sheet to spread out. We normally recommend that you cut the freestyle sheets into plugs to achieve the maximum amount of growth. The more plugs you plant, the more spreading you will see.


 

Perfect Holiday Gifts for Gardeners


posted on December 12th, 2016 by

Are you trying to find the perfect gift for your loved one that enjoys gardening? Well you’ve come to the right place! Here at Zoysia Farms, we sell many products that any gardener can use to plant various items such as grasses and plants. Because it is too late to plant our Zoysia at this time of year, our tools and other products will ship out much faster than usual. We wanted to give you a list of products that would make a great gift this holiday season. Feel free to also check out our website for further prices and information at http://www1.zoysiafarms.com/.

To start off, we sell two planting packs that include numerous items for a great price. We sell the advanced planting pack which includes floral shears, Atlas Nitrile gardening gloves, Nutri-20 fertilizer, a hose-end sprayer, and our 4” Amazoy power auger. The other planting pack that we sell is the ultimate planting pack which comes with soft grip shears, Thrive, a pH meter, Nutri-20 fertilizer, a hose-end sprayer, automatic water shut-off, gardening gloves, and our 30” stand-up power auger. These planting packs are a great way to get your gardener all of the tools they will need to plant, and they ship free! Check out the planting packs at http://www1.zoysiafarms.com/category.jsp?id=1.

If your gardener does not need all of those items, you can purchase items separately from those lists. For example, our pH meter will help you test the acidity of your soil and can be purchased separately. It does not need batteries to operate and only takes seconds to give you an accurate reading. Moisture meters are great gifts for gardeners as well. They will give you an accurate reading for indoor plants as well as outdoor plants. They also come with a moisture guide to explain what the correct levels of moisture should be for different plants. Even items as simple as knee pads, gloves, or small spades can be good gift ideas for a gardener. We also carry unique blends of seeds for flowers and herbs you can purchase for next year’s planting. Feel free to check out our website for more descriptions on each product, and we hope that you will find the perfect gift for your gardeners this holiday season!

Part 11 of Methods to Start or Switch to a Zoysia Lawn


posted on May 16th, 2016 by

 

One of the biggest decisions in starting or switching your lawn to a zoysia lawn is deciding on which method to use.   There are several different ways to start your new lawn. The most common ways are plugs, seeds or sod.

Part 1 we went over some of the advantages and disadvantages of using plugs to start a zoysia lawn. Part Two, this week, we will go over seed and sod.

Listed below are some of the advantages and disadvantages of using zoysia seed and sod.

                                             Zoysia Seed

  • Advantages
  • Quicker to fill in
  • Less time needed to plant

 

  • Disadvantages
  • Must have a tilled, level seed bed
  • More expensive initially than plugs less than sod
  • Needs Lots of Water
  • Small Percentage of seed germinates
  • Overall growth can be uneven
  • Less winter hardy
  • Has a shortest planting period each year  

 

  • Zoysia Sod
  • Advantages
  • Instant lawn© Copyright 2012 CorbisCorporation
  • Longer planting season
  • Less watering same as plugs

 

  • Disadvantages
  • Most Expensive
  • Must have a tilled, level bed
  • Must be planted right away
  • Heavy repetitive lifting
  • Most labor intensive

Advantages and Disadvantages Of Methods Used to Start or Switch to a Zoysia Lawn – Part One


posted on April 7th, 2016 by

One of the biggest decisions in starting or switching your lawn to a zoysia lawn is deciding on which method to use.   There are several different ways to start your new lawn. The most common ways are plugs, seeds or sod.

I will be going over some of the advantages and disadvantages for the different planting methods to start a zoysia lawn. Let’s start with plugs. Part Two (Next Week) we will go over seeds and sod.

Freestyle Plugs – You choose the size plug to cut                                                                                                 

  • Advantages

 

  •  
  • Most cost efficient
  • Ability to choose what size plugs to cut (anywhere from a 1 inch plug to a 3 inch plug)
  • Most economical way to cover large areas
  • Can be planted in an established lawn or bare soil
  • Needs less wateringSod

 

  • Disadvantages

 

  • More labor intense
  • Plugs have to be separated using a sharp cutting tool
  • Must make a hole in soil to place the plug in
  • Longer to fill in  

 

  • New 3 inch by 3 inch plug
  • Advantages

 

  • Packed and Shipped in TraySuper plug Hands with Dirt-Plug
  • Plugs are pre-cut
  • Ready to plant
  • Less time to plant
  • Can be planted in an established lawn or bare soil
  • Needs less watering

 

  • Disadvantages

 

  • More expensive
  • Best used for smaller areas
  • Must make a hole in soil to place the plug in

The Benefits of a Nice Lawn When Selling Your House


posted on March 24th, 2016 by

Curb appeal of a house is often reflected in the aesthetics and functionality of your lawn. This can determine whether the buyer wants to look further into your sale. If the landscaping is not great it can detour many potential buyers from even looking at the inside of your home.

Part of the American dream is a beautiful, well-manicured lawn that is weed free and ready for use.   You can have that lawn.  Depending on the type of grass you have will determine how much maintenance is needed to achieve and maintain the lawn.ZoysiaLawn

Amazoy zoysia grass produces a very thick, lush green lawn that is very pleasing to look at and inviting to walk on. Starting a new lawn takes time, so it is best to start as soon as possible.   Once an Amazoy zoysia lawn is fully established it requires little maintenance. Less mowing than most grasses, is very drought tolerate so it requires little watering and one of the great benefits of this grass is its tight growth pattern which chokes out most summer weeds.  All of this will reduce the cost of maintenance.

If you are thinking about putting your house up for sale or want to be prepared in the future to sell your home, you would want to improve the curb appeal as soon as possible. An attractive and well-maintained landscape can add as much as 10 percent to the value of your home.

Making a List for Success


posted on December 11th, 2015 by

Making a list

The year seems to have flown by, there are only 21 days left in 2015. Time seems to get away from us before we know it. Usually, at the end of the year we look back and are happy with the projects we completed and wonder why we didn’t get the other projects finished.

Many of our projects can only be done outside which limits our time to complete them. Making a list of the steps needed to complete a project can help to keep you on track. You can actually start the list now. For instance, if you want to beautify your lawn, you would need to assess the yard. What are you hoping to accomplish, are there bare spots in the lawn that need to be filled in? Do you want to switch the type of grass in your lawn or does it just need some maintenance?

Once you decide what the project will be,then you need to start a list of steps to accomplish the task. Such as, how large are the spots or size of your lawn? This will help you decide how much material such as plugs, seed or sod you will need to cover the areas. Next you would need to see what steps are needed to make sure the grass is successful. For instance, are there any amendments that need to be made to the soil? Is the product you are considering compatible with your growing condition, such as amount of sunlight, soil pH and drainage?

Check all the labels and make sure anything that you apply to the area is safe for the grass you have chosen. Be careful and follow the label instructions on when to apply and the waiting period after applying before planting. Once planted, how much and how often does the grass need to watered? How long to limit traffic on the area? When do you fertilize, etc.?

Having all of the information prepped and checking when the needed products will be available even possibly having some of the products ready will allow you to start as soon as the weather allows.

Make achieving your 2016 projects possible by planning now for success later.

Wishing everyone a Happy Holiday Season!

A Few Final Chores Before Enjoying the Holidays


posted on November 18th, 2015 by

happy thanksgivingThe season is winding down. Many of us are looking forward to sitting back and relaxing during the winter months, but there are some end of season tasks that should be done.
It is time to put our lawn mowers away for the season, some homeowners are not happy about this. Many enjoy mowing their lawns whether it is to relieve stress, get some exercise or just for the joy of it. We all have to admit there is something special about a freshly mowed lawn.
There are some end of season chores that still need to be done. Be sure to empty any gas from you lawn mower. Examine electrical cords to any of your lawn tools, checking for any breaks, nicks or exposed wires. Also now is the time to clean and service your grass trimmer and other yard tools, so they are ready for the spring.
Many of us will welcome the silence of lawn mowers, but miss the smell of a fresh cut lawn and a chance to walk barefoot on the soft green grass. Switching into the new season replaced with falling leaves, the holiday’s right around the corner and the landscape maybe even covered in pure white snow.
I hope everyone will enjoy the fall and winter seasons and for those who don’t, spring will be here before you know it!
Happy Thanksgiving!

Amazoy Zoysia Grass and the Environment


posted on October 22nd, 2015 by

 

Most people don’t realize that by planting Amazoy zoysia grass you are helping the man mowing lawnenvironment.

Lawns look beautiful but the environment issues are clear.  Mowing an ordinary lawn emits more pollution, per hour, into our atmosphere than eleven cars. We are seeing more water restrictions being implemented in our country. Too keep an average lawn green it takes about lawn sprinkler2,000 gallons of water each time it’s watered. Chemicals from all of the fertilizers, herbicides and pesticides that we apply to our lawns can end up in our waterways.

Amazoy zoysia grass is different. It is a very slow growing grass, therefore requires a lot less mowing than other types of lawns. The amount of pollution you are eliminating by planting zoysia grass alone is amazing.

Amazoy zoysia grass needs about 80% less water or rain than most grasses. The tap root of this grass can grow up to two feet in length, allowing Amazoy to reach many water sources that regular grasses cannot. The ability to reach these other water sources saves millions of gallons each day, as well as cutting the cost of your water bill.

The tight growth pattern of Amazoy zoysia grass makes it a very lush thick lawn. The thickness of the grass will prevent most weeds from germinating and will deter insects. With less or no more need for herbicides and pesticides we can help keep these chemicals out of our waterways.

Amazoy zoysia lawn can save time, work and money, while helping our environment.

Zoysia Grass In The Fall


posted on October 6th, 2015 by

fall leaves

 

There may be changes in your Zoysia lawn with the approaching colder weather. As the ground temperatures slowly drop or we get a hard frost, zoysia grass will start to go into its dormant state. When this happens the grass may start to turn yellowish and eventually a complete tawny brown. It is often thought that the grass is actually dying, however it is not, the grass is only going to sleep because of the colder weather upon us. This is how Zoysia grass protects itself from the winter elements and cold temperatures.

Many of us are preparing for our final grass cutting for the year. It is best to mow your Zoysia lawn about 1 ½ to 2 ½ inches in height, this should keep your lawn looking well manicured during the winter months.

Once that final cut is done, it is a great time for aerating your lawn, while the soil is soft and moist. Check out our post on September 4, 2015 “Aerating a Lawn” for more information on aerating.

Then just sit back and enjoy the change in the seasons, the turning of the leaves, colder weather and snow falling.

When winter has passed and spring has arrived, your zoysia grass will start to come out of dormancy. Once the temperatures maintain around 70 degrees or higher you will start to see new green blades of grass growing from your lawn. In no time at all you will have your beautiful zoysia lawn back.

Aerating A Lawn


posted on September 4th, 2015 by

 

Aerating is the act of perforating the soil with small holes to reduce compacted soil. This will aeratorimprove air circulation as well as water and fertilizer intake that leads to a healthier lawn.

What causes the soil to become compacted? Usually a lawn that has heavy traffic on it, such as dogs and/or children playing, a riding lawn mower, etc. the ground can become very compacted. A thatch build up can also cause the soil to compact. If there is a thatch build up you need to remove it before aerating the lawn. Also the lawns of new homes or lawns that have been sodded can have compacted soil.

Your lawn needs to be moist when aerating. The day following a nice rain provides excellent soil conditions for aerating your lawn. Fall or spring is the best time to aerate since your soil is soft and moist then.

Aerating is done with either a spike aerator or a plug aerator. The spike aerator pokes small holes in your soil, helping to break up the compacted soil. The plug aerator is more effective since it makes the holes about ½ to ¾ of an inch wide and goes deeper into the ground extracting a core of soil. This will break the compacted soil more than a hole made by the spike.

If the plugs do not breakdown by themselves after a couple of rain showers, you can break the plugs down using the back of a rake or even running your lawn mower over your grass.

After aerating, continue to use and care for your lawn as normal.